Voice Tech: A No-Touch Solution in Bringing Back People to the Workplace

Voice Tech

While working from home has been successful for many businesses, some still prefer having their employees work together in a safe workplace. One proposed solution to reduce the risk of infection in an office environment is the use of Voice Technology, a high-tech feature found in many smart appliances.

This technology can reduce the number of times employees need to touch surfaces, including their mobile devices, and has been successfully implemented in modern televisions, light switches, alarm systems, and plumbing fixtures.

 

According to Anthony Mullen, a senior analyst at Gartner, software such as Microsoft’s Cortana, Google Home, and Alexa for Business, which were not widely adopted before the pandemic, can now significantly help businesses run smoothly by assisting employees and clients while maintaining a safe distance.

Studies show that mobile devices are touched over 2,600 times a day, making people fearful of transmitting the coronavirus from their phones. Voice technology can help alleviate this uneasiness, especially in an office where one co-worker may be asymptomatic.

Speech recognition AI in chatbots, combined with smart speakers and their voice technology functionality, can keep office businesses secure by allowing users to stream music, ask questions, and get live updates on weather, traffic, sports, and more, all without touching their devices.